Watch as Russell and Joe separately try to book their annual golfing trips, and note how a positive customer service experience impacts the enjoyment of the trip. We oversaw the B2B video from concept to completion. SAP is currently using the video for internal corporate purposes, online marketing campaigns, and customer facing meetings. Tony Fassette, Global Vice President of SAP BCM sent us this testimonial about his experience with us, and impact the video is having:
[blockquote_message]Hello 336 Productions, I wanted to follow up to once again thank you for putting together a fantastic video and to give you some updates. As you know, we were looking to produce an engaging video to share our product’s unique selling points with our prospects and customers. The video you produced exceeded our expectations and is delivering strong results. We use the video to lead off all customer facing meetings (trade shows, events, etc.). This not only helps quickly highlight our unique selling point, but it also sets the tone for open and engaging dialogue. For sure the tone comes from the smart, tasteful humor that you made part of the video. We also use the video for our viral marketing campaigns. It can be seen on our SAP CRM Youtube channel, (Customer Service: A Tale of Two Cities). I appreciate your collaboration, professionalism and guidance throughout the project. Your team is extremely talented and easy to work with and I am convinced that the success of the video lies solely with your unique ability to see and deliver the big picture. I look forward to an opportunity to collaborate on a new video in the future.[/blockquote_message]
At 336 Productions, we strive to take a product or brand’s special qualities, and highlight them using our creativity and high quality video productions. In addition, it’s critical to us that our videos make a lasting impact on our client’s audience. We are happy that we were able to do that with the SAP video, and to top it off, to be honored with a Telly Award. We like to think our Telly Award is a testament to our dedication to storytelling and top-notch digital video and commercial video production, and is a milestone in the growth and development of our company.